Orbit Hold: Privacy Policy

1. Who we are

Kelbra Business Solutions LLC, a limited liability company in Missouri, USA. The street address for legal notices: 117 S Lexington St Ste 100, Harrisonville, MO 64701. Contact: support@kelbrasolutions.net. Company site: https://kelbrasolutions.net.

2. What stays on your device

• Your game progress: levels cleared, stars, unlocked towers and worlds, research points, medals, settings (sound, effects), and purchase status as reported by the store.
• A short error log that helps you or us diagnose a problem. It stays on your device unless you choose to copy it and send it to us.
• An optional “backup code” that you can copy and keep. It is created on your device and we do not receive it.

We do not ask for your name, email address, phone number, contact list, photos, microphone or location, and the game does not use them.

3. Purchases

The game offers optional purchases: world packs, a bundle of world packs, a Remove Ads purchase, and cosmetic color themes. Payments are handled entirely by Apple (App Store) or Google (Google Play); we never see your card or payment details. To confirm what you own and to restore it on a new device, the game uses the purchase service RevenueCat, which receives an anonymous app user identifier and your purchase receipts from the store. RevenueCat’s privacy policy is at revenuecat.com/privacy. Nothing you buy gives a gameplay power advantage that cannot be earned by playing: purchases unlock extra worlds and cosmetics.

4. Ads

The game can show optional rewarded ads (for example, watch an ad to retry a level). Ads are labelled “Watch an ad”, are never shown during a wave, and you can always say no. The ad network is Google AdMob. To show and measure ads, AdMob and its partners may collect: your device’s advertising identifier, IP address (approximate location), device and operating-system information, and how you interact with ads. See Google’s policy at policies.google.com/privacy and how Google uses data from apps that use its services at policies.google.com/technologies/partner-sites.

• iPhone and iPad: if the app asks to track you, you can choose “Ask App Not to Track”. Ads still work; they are then non-personalized. You can change this any time in Settings → Privacy & Security → Tracking.
• Android: you can reset or delete your advertising ID and opt out of ads personalization in Settings → Privacy → Ads.
• Where required, the game shows a consent choice before ads and respects it.
• If you buy Remove Ads, the game stops offering ads.

5. Children

The game is for players 13 and older. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has used the game, contact us and we will help.

6. How data is shared

If you choose to send a bug report from the game, we receive the note you wrote, your device model and operating-system version, the app version, the error text and, only if you tick the box, your game progress. We use it only to fix bugs and never sell it.

We do not sell your personal information and we do not use it for any purpose other than running the game, purchases and ads as described here. We may disclose information if the law requires it.

7. Keeping and deleting data

• On your device: uninstalling the game deletes your progress and error log. A backup code only works if you kept it.
• Purchase records: kept by Apple, Google and RevenueCat under their policies. To ask us to request deletion of your anonymous purchase record, email support@kelbrasolutions.net from any address and tell us which store you used; we will respond within 30 days.
• Ad data: controlled by Google; use the device settings above, or ask us and we will point you to Google’s tools.

8. Your choices and rights

Depending on where you live (for example, certain U.S. states, the EU and the UK) you may have the right to know, access, correct, delete, or port your data, and to object to personalized advertising. Since we keep almost nothing about you ourselves, most of these happen in the settings above or through the companies in section 6; email us and we will help you use them.

9. Security

We keep little data. Purchase and ad data is handled by large providers with their own safeguards. No system is perfect, so we cannot promise absolute security.

10. Artwork

The game’s pictures, characters and backgrounds were created with AI image tools and edited by us. No real person’s likeness is used.

11. Changes to this policy

If we change how the game uses data, we will update this page and the date at the top before the change takes effect.

12. Contact

Kelbra Business Solutions LLC, Missouri, USA · support@kelbrasolutions.net · Support page: https://games.kelbrasolutions.net/orbithold/support.html